If you are a resident of Texas or Louisiana, we recognize you and your family may have been seriously affected by Hurricane Harvey. During this difficult time, we want to do our part to help make life a little bit easier.
To help ease any financial burden you and your family may be experiencing, we are automatically putting your RISLA non-federal loan accounts into a temporary deferment. This means you will have no payments due for three months after the hurricane affected your area.
This deferment will not have any effect on the total amount of forbearance time for which you are eligible. However, interest will continue to accrue on your account during this deferment period. If you are able to pay during this time, please feel free to do so and we are happy to remove your account from this temporary deferment at your request.
Please know that our thoughts are with you as your state recoveries from this terrible tragedy. If you have any questions at all, or need to further extend your deferment, please reach out to our customer service team toll-free at 1-888-897-4752 or via email at firstname.lastname@example.org.